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Basic Needs Assistance for Immigrant Families

The Liaison has developed a trusting relationship with the Latino population as well as with area service providers. This trust, combined with the continuity and quality of our services, leads Latinos to seek our help with a variety of concerns. Our staff and volunteers provide one-on-one assistance, problem solving, advocacy, referrals, interpreting, and information to clients in our office, at home visits, or over the telephone.

Below are some of the main issues we address:

  • Consumer Issues - Consumer protection, contacting local utility companies, contacting tax offices, and helping clients understand bills and official correspondence.

  • Health Care - Referrals to the health department or local clinics, contacting doctors, arranging hospital payment plans, and providing health information in Spanish.

  • Children's Issues - Filling out Medicaid applications, requesting birth certificates, referrals to child care services, pre-school programs, and summer camps. Advocacy for disabled children.

  • Housing Concerns - Communication with landlords and/or town housing inspectors, information on rentals, and tenant's rights and obligations.

  • Emergency Assistance - Connecting families in crisis with area services that provide food, clothing and shelter, interpreting when needed.

  • Children's Issues - Filling out Medicaid applications, requesting birth certificates, referrals to child care services, pre-school programs, and summer camps. Advocacy for disabled children.

  • Housing Concerns - Communication with landlords and/or town housing inspectors, information on rentals, and tenant's rights and obligations.

  • Emergency Assistance - Connecting families in crisis with area services that provide food, clothing and shelter, interpreting when needed.

  • Housing Concerns - Communication with landlords and/or town housing inspectors, information on rentals, and tenant's rights and obligations.

  • Emergency Assistance - Connecting families in crisis with area services that provide food, clothing and shelter, interpreting when needed.

  • Emergency Assistance - Connecting families in crisis with area services that provide food, clothing and shelter, interpreting when needed.

  • Legal Issues - Referring client to attorneys or legal services regarding child custody, child support, immigration, traffic violations, protective orders, and small claims cases

  • Access to local government services: we help Spanish speaking clients communicate with most Chatham County government and Town of Siler City services such as the Water Department, Clerk of Court, Tax Office, Planning Department, Health Department, Animal Control, and more. We also help clients fill out county tax and property forms, voter registration cards, and marriage licenses, among other documents.
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